The Ultimate Guide to Carter Machinery: Your Partner in Heavy Equipment Solutions
Carter Machinery has been a cornerstone in the heavy machinery and equipment industry since its founding in 1952. As an authorized Caterpillar dealer, it serves a vast region, providing reliable machinery and unparalleled service. This guide will delve into the various aspects of Carter Machinery, including its offerings, history, and customer services, making it easy for potential clients to understand why they should choose Carter Machinery for their heavy equipment needs.
Comparison of Equipment Types and Applications
| Equipment Type | Primary Applications | Description |
|---|---|---|
| Excavators | Construction, Mining, Landscaping | Ideal for digging, lifting, and earthmoving tasks. |
| Bulldozers | Construction, Roadwork, Mining | Used for pushing large quantities of material. |
| Loader | Construction, Material Handling | Designed to load materials onto trucks or conveyors. |
| Backhoe | Construction, Utility Work, Landscaping | Versatile equipment used for digging and lifting. |
| Skid Steer | Landscaping, Construction, Demolition | Compact machinery for tight spaces and quick maneuvers. |
| Forklifts | Warehousing, Material Handling | Essential for lifting and transporting materials. |
| Generators | Power Generation, Construction, Events | Provides reliable power solutions for various needs. |
| Pavers | Road Construction, Asphalt Laying | Used for laying asphalt on roads and surfaces. |
History of Carter Machinery
Carter Machinery was established in 1952, evolving from the need for a focused Caterpillar dealer in Virginia. The company’s roots go back to 1928, with Caterpillar’s presence in Virginia through the Virginia Tractor Company. Carter Machinery’s inception was driven by the burgeoning infrastructure and coal mining activities in southwestern Virginia, leading to its rapid growth.
With a commitment to customer service, Carter Machinery has expanded significantly, now boasting a network of 30 locations across Virginia, West Virginia, DC, Maryland, and Delaware. The company employs nearly 2,000 staff members, supporting diverse industries such as construction, forestry, and power generation.
Services Offered by Carter Machinery
Carter Machinery is not just about selling equipment; it offers a comprehensive range of services designed to meet the needs of its customers. Here’s a glimpse into their service offerings:
1. Equipment Sales and Rentals
Carter Machinery provides both new and used equipment sales, along with rental options for those who need machinery temporarily. Their extensive inventory ensures that customers can find the right equipment for their specific needs.
2. Parts and Service
Carter Machinery emphasizes the importance of uptime for their clients. They offer a wide range of parts, including new, used, and remanufactured options. Their service capabilities cover everything from preventative maintenance to complete machine rebuilds, ensuring that equipment remains operational.
3. Customer Value Agreements (CVA)
Carter Machinery’s CVA is a unique offering that guarantees service responsiveness. If they fail to provide service as promised, customers receive a $500 compensation. This commitment reflects their dedication to customer satisfaction.
4. Financing Options
Understanding that equipment purchases can be a significant investment, Carter Machinery provides financing solutions, including low-interest rates and flexible payment plans, making it easier for customers to acquire the machinery they need.
Locations and Accessibility
Carter Machinery has strategically placed its locations to ensure that customers throughout Virginia, West Virginia, Maryland, Delaware, and DC have easy access to their services. With 30 locations, they are well-positioned to offer timely support and equipment delivery.
Technical Features Comparison of Equipment
| Equipment Type | Engine Power (HP) | Operating Weight (lbs) | Max Dig Depth (ft) | Lift Capacity (lbs) |
|---|---|---|---|---|
| Excavator | 50-500 | 15,000-100,000 | 25-30 | 10,000-50,000 |
| Bulldozer | 80-600 | 20,000-200,000 | N/A | 15,000-60,000 |
| Loader | 60-400 | 10,000-100,000 | N/A | 5,000-25,000 |
| Backhoe | 70-150 | 10,000-20,000 | 12-15 | 8,000-15,000 |
| Skid Steer | 40-100 | 2,500-10,000 | N/A | 1,500-3,000 |
| Forklift | 20-200 | 3,000-50,000 | N/A | 2,000-15,000 |
| Generator | 20-500 | 500-10,000 | N/A | N/A |
| Paver | 85-400 | 8,000-40,000 | N/A | N/A |
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Conclusion
Carter Machinery stands as a trusted partner for heavy machinery and equipment needs. With a rich history, a comprehensive range of services, and a strong commitment to customer satisfaction, they have proven to be a leader in the industry. Whether you need equipment sales, rentals, parts, or service, Carter Machinery is well-equipped to provide the support you need to succeed in your projects.
FAQ
What regions does Carter Machinery serve?
Carter Machinery serves Virginia, West Virginia, DC, Maryland, and Delaware through its extensive network of 30 locations.
What types of equipment does Carter Machinery offer?
They offer a wide variety of equipment including excavators, bulldozers, loaders, backhoes, skid steers, forklifts, generators, and pavers.
Can I rent equipment from Carter Machinery?
Yes, Carter Machinery provides rental options for various types of construction and heavy machinery, allowing customers to access equipment without a long-term commitment.
What is a Customer Value Agreement (CVA)?
A CVA is a service guarantee offered by Carter Machinery, ensuring timely service. If service is not provided as promised, customers receive a $500 compensation.
Does Carter Machinery provide financing options?
Yes, they offer financing solutions including low-interest rates and flexible payment plans to help customers manage their equipment purchases.
What types of parts does Carter Machinery supply?
They supply new, used, and remanufactured parts for a wide range of heavy machinery, ensuring customers can find the necessary components for repairs and maintenance.
How experienced is Carter Machinery?
Founded in 1952, Carter Machinery has over 70 years of experience in the heavy machinery industry, making them a trusted name.
What industries does Carter Machinery serve?
Carter Machinery serves various industries including construction, mining, forestry, power generation, and marine, among others.
Can I find job openings at Carter Machinery?
Yes, job openings can be found on their dedicated careers website, where potential candidates can apply for various positions.
How can I contact Carter Machinery for service or inquiries?
You can contact Carter Machinery through their website, www.cartermachinery.com, where you can find their service contact information and reach out for support.